Its that time of year again, and seasonal lash shedding is back!
Even though we know this happens every year in the spring and fall, we still need to educate our clients about this semi-annual event.
Clients get a bit panicky when they are in the process of seasonal lash shed.
We see lash loss at a greater rate than normal during certain times of the year. These changes are seasonal and are based on hormonal changes in our body. Without getting into a lot of science, we need to do a really good job of educating our clients on what is happening and why.
Seasonal lash loss is not abnormal loss. It may seem like this; however, this is a natural process. Because our clients are paying for this service, they can become hyper-aware of every lash that falls. They can get nervous that you may have done something to hasten this lash loss. Clients can feel nervous about the number of lashes they have left, and wonder whether their lashes are still healthy.
I normally start each service with a short discussion on this topic. I explain that what is happening is not a result of lash extension applications. I explain that this natural shedding can last up to six weeks. During that time, I will lighten up the lashes.
I will shorten up the length and diameter of the lash extensions, and take before and after photos, so my clients can see their natural lashes before and after their fill.
Doing this allows the client to see first-hand what I see. They can see the new baby lashes that are growing back in. This can help alleviate their concerns that their lashes may be damaged. To counteract this seasonal loss, they may need to come in a bit more frequently or even remove their lashes for awhile during this time period.
Let’s keep our clients in the loop and lessen their stress by anticipating their concerns regarding spring and fall lash loss!
Maryann has an accomplished, 30+ year background in the beauty industry. As a cosmetologist she opened her first salon in ’83. She has specialized as an educator since 2006. Maryann knows what it takes to create successful salon businesses and is here to share her experience with you.